Reference

How 777luki Handles Your Personal Data

This Privacy Policy explains exactly what data 777luki collects when you open an account, make a deposit via DANA, OVO or GoPay, and use our lobby — and how we keep that data safe.

Account data kept secureDANA, OVO, GoPay transaction records protectedYou control your data requestsNo data sold to third partiesIndonesia-region policy scope
777luki How 777luki Handles Your Personal Data
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

Data protection at 777luki is built around four concrete practices: encryption in transit, access controls on stored records, clear retention rules, and a direct path for you to request changes. Each practice applies to all account data — including payment records linked to your DANA, OVO or GoPay wallet.

Encryption in Transit All data sent between your device and our servers — account logins, session activity and payment confirmations — travels over SSL-encrypted connections so it cannot be read in transit.
Access Controls Only authorised 777luki staff can access stored account records. Access is logged and reviewed. No external party receives your data without a legal obligation requiring it.
Retention and Deletion We keep your data only as long as your account is active or as Indonesian regulations require. When neither condition applies, records are deleted on a rolling schedule.
Your Request Path To access, correct or request deletion of your stored data, contact us via live chat or email. We confirm receipt and aim to resolve each case within a reasonable timeframe.
REACH OUR TEAM

Contact Us About This Policy

Questions about how your data is handled, requests to access your records, or a correction to stored account details — all of these go through our support channels. Players in Bekasi and across Indonesia can reach us any time through the options below. We aim to respond to data-related requests within a reasonable period and will confirm receipt when your message arrives.

Live Chat Start a live chat session directly from your account dashboard. Raise data access or correction requests there and our team will log your case immediately.
Email Support Send detailed privacy requests or data deletion enquiries to our support email. Include your registered account name and your preferred contact method for our reply.
Account Help Centre Our Help Centre contains step-by-step paths for updating your registered DANA, OVO or GoPay wallet details and reviewing what data is held on your account.

Frequently Asked Questions About This Policy

These are the questions we receive most often about how your data is managed on 777luki. Each answer reflects what actually happens on our platform — from account registration through to wallet transactions and data deletion requests.

We collect your name, email, phone number and any e-wallet identifier — such as your DANA or OVO account number — that you link during registration or a deposit flow.

We do not sell or rent your personal information. Data is shared only where a legal obligation requires it or where a payment processor needs it to clear your GoPay or DANA transaction.

Contact our support team via live chat or email, identify your account and state that you want a data access report. We will confirm receipt and process your request promptly.

Yes. Submit a deletion request through live chat or email. We will remove all non-legally-required data after verifying your identity. Some transaction records are retained under applicable Indonesian regulations.

Transaction logs tied to DANA, OVO and GoPay deposits are kept while your account is active, plus the period required by applicable local regulations. After that, they are deleted.

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Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.